FAQ – ArslanTinyTrendz

Welcome to the ArslanTinyTrendz FAQ page! Here, you can find answers to the most common questions about our products, shipping, returns, and more. If you have any other questions, feel free to reach out to us!

1. What is your return and exchange policy?

We offer a 30-day return policy for most items. If you are not satisfied with your purchase, you may return it within 30 days for a full refund or exchange. Please refer to our Return & Exchange Policy page for detailed instructions.

2. How long does shipping take?

  • Standard Shipping: 5–7 business days

  • Expedited Shipping: 2–4 business days

  • Express Shipping: 1–2 business days

Shipping times may vary based on your location and the method selected. You will receive a tracking number once your order ships.

3. Do you offer international shipping?

Yes, we do offer international shipping to select countries. Shipping fees and delivery times will be calculated at checkout. Please note that customers outside [Your Country/Region] are responsible for any customs duties or taxes.

4. How do I track my order?

Once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the status of your delivery on the carrier’s website.

5. Can I change my order after it has been placed?

Unfortunately, once an order is placed, we are unable to modify it. If you need to make a change, please contact us as soon as possible, and we’ll do our best to assist you before the order is shipped.

6. How can I contact customer service?

If you have any questions, concerns, or need assistance, please feel free to contact our customer service team:
📧 support@ArslanTinyTrendz.com
📞 +92 318 4412258

7. How do I care for my kids’ winter clothing?

For best results, always follow the care instructions on the garment’s label. In general, most of our winter clothes should be machine washed on a gentle cycle with cold water and tumble-dried on low heat. To maintain the softness and shape of wool or fleece items, we recommend air drying.

8. Do you offer gift cards?

Currently, we do not offer gift cards, but we are working on bringing this feature in the future. Stay tuned for updates!

9. Are your products eco-friendly?

Yes, we care about the environment. Many of our products are made from sustainable materials like organic cotton, wool, and recycled fabrics. We are constantly working towards offering more eco-friendly options.